Job description
As a crisis unfolds, tensions in society can quickly increase, escalating into stronger positioning, heated public debate, and physical frictions. As such, societies are likely to be confronted with social conflict encounters, varying from ‘playful’ activities (e.g., ‘souping’ pieces of art) to grim protest demonstrations or riots.
Trust and the perceived legitimacy of institutions play a key role in the dynamics of crisis conflict: waning trust in the parties handling the crisis is usually a driving force, and trust-building strategies in such crisis situations are key to resolving the incidents peacefully and restoring civic trust, social cohesion, and perceptions of institutional integrity. However, the latter is difficult to accomplish. Professional interventions from authority figures at the scene (e.g., the police) tend to escalate rather than de-escalate conflicts, particularly when such dynamics unfold in the public domain: media coverage and online amplification of perceived trust violations often serve as pressure tactics, intensifying conflict. As these dynamics are witnessed by an audience of traditional and social media, as well as side-taking and neutral publics, they may fuel further escalation and profoundly shape public perceptions. Understanding and influencing these dynamics requires attention to both relational trust and narrative authority. A key question of this PhD project is how such escalatory processes can be turned.
Activities are:
- Integrating the literature from different research lines, notably the role of trust violations in radicalisation processes, research on influence and repair strategies of frontline professionals (e.g., religious leaders, healthcare workers, and police (hostage) negotiators), and the emerging field of group polarisation and protest movements.
- Developing an overarching conceptual framework for trust-building strategies in escalated and mediatized crisis dynamics.
- Calibrating the framework developed with recordings of such interactions and interviews with key stakeholders.
- Testing the effectiveness in field studies, with attention to situational and cultural adaptivity, and the interaction between online and offline dynamics and public perception
The PhD will be based in the research group Psychology of Conflict, Risk and Safety and offers a 4-year fulltime PhD position focusing on trust-building interventions in societal crisis dynamics.
Your profile
- You have a completed master’s degree in social, behavioural or communication sciences at the preferred start date.
- You have a strong interest in social and societal dynamics and crisis adaptation.
- You are curious about the role of media and public perception in shaping trust and escalation during crisis events.
- You have experience and affinity with both quantitative and qualitative research methods and analytical thinking is one of your core strengths.
- You are proactive, have excellent people skills, and have a 'getting things done' mentality.
- You have a good team spirit and are willing to work together with principal investigators, postdocs and other PhD students from different Adapt! scientific disciplines.
- You are proficient in Dutch and English. Possessing good Dutch language skills is important, in order to be able to conduct research on Dutch source material.
Our offer
- A full-time position for four years, with a qualifier in the first year, and the flexibility to work (partially) from home.
- Your salary and associated conditions are in accordance with the collective labour agreement for Dutch universities (CAO-NU).
- You will receive a gross monthly salary ranging from € 2.902,- (first year) to € 3.707,- (fourth year).
- There are excellent benefits including a holiday allowance of 8% of the gross annual salary, an end-of-year bonus of 8.3%, and a solid pension scheme.
- A minimum of 232 leave hours in case of full-time employment based on a formal workweek of 38 hours. A full-time employment in practice means 40 hours a week, therefore resulting in 96 extra leave hours on an annual basis.
- Free access to sports facilities on campus.
- A family-friendly institution that offers parental leave (both paid and unpaid).
- You will have a training programme as part of the Twente Graduate School where you and your supervisors will determine a plan for a suitable education and supervision.This plan will be aligned with the interuniversity Adapt Academy graduate program.
- The University offers a dynamic ecosystem with enthusiastic colleagues.
- We encourage a high degree of responsibility and independence, but also stimulate interaction and discussion with colleagues.
Information and application
If you would like more information, please contact prof.dr. Ellen Giebels at [email protected].
Are you interested in this position? Please apply no later than 23 May 2025 via the button below and attach:
- a cover letter, highlighting your specific interest, qualifications and motivation to apply for this position;
- a detailed CV including contact details of two references.
- a written example to showcase your research and writing skills.
Interviews are scheduled for 5 June 2025 (first round) and the morning of 12 June 2025 (second round).
The preferred start date of the project is September 1, 2025, but in consultation it is possible to start somewhat later.
About the department
About Adapt!
Adapt! is a team of researchers from different universities. Our goal? Building knowledge and expertise to help prepare societies for future crises.
The open society is increasingly threatened by crises such as pandemics, terrorism, floods, and earthquakes. The future of the open society depends on its adaptability to prepare for future crises. Adapt! investigates the role of cultural, social, and governmental capabilities of a society in building an effective and legitimate response to crises. Together with citizens and frontline professionals, the Adapt! consortium will translate research findings into tools and strategies that help societies navigate through crises. More information about Adapt can be found at: adapt-academy.nl
About the organisation
The Faculty of Behavioral, Management and Social sciences (BMS) aims to play a key role in understanding, jointly developing and evaluating innovations in society. Technological developments are the engine of innovation. As a technical university that puts people first, we tailor them to human needs and behavior. We also ensure adequate governance at public and private level, and robust, inclusive and fair organizational structures. We do this by developing, sharing and applying high-quality knowledge in Psychology, Business Administration, Public Administration, Communication Sciences, Philosophy, Educational Sciences and Health Sciences. Our research and education in these disciplines revolves around tackling and solving societal challenges. The research programs of BMS are closely linked to the research of the UT institutes Mesa+ Institute for Nanotechnology, TechMed Center and Digital Society Institute.
As an employer, the Faculty of BMS offers work that matters. We equip you to create new possibilities for yourself and for our society. With us, you will become part of a leading technical university with increasing, positive social impact. We offer an open, inclusive and entrepreneurial atmosphere, in which we encourage you to make healthy choices, for example through our flexible, adaptable benefits.
